1. Introduction
Welcome to Booking77, a booking platform based in India, facilitating reservations for sports grounds, event tickets, and hourly hotel rooms. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions.
2. Services Provided
Booking77 acts as an intermediary, enabling users to book various services. We do not own or operate the properties or venues listed on our platform.
3. User Responsibilities
3.1. **Eligibility**: Users must be at least 18 years old and meet other specific requirements set by the platform to create an account.
3.2. **Account Information**: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.
3.3. **Compliance**: Users agree to use our services in accordance with all applicable laws and regulations.
4. Bookings and Payments
4.1. **Booking Process**: Users can book services through our platform, subject to availability and acceptance by the service provider.
4.2. **Payments**: Booking77 accepts payments via credit/debit cards, UPI, and net banking. All charges, including taxes and fees, will be clearly displayed at checkout.
4.3. **Cancellation and Refunds**:
- **Free Cancellation**: Users can cancel bookings within 5 minutes of making the reservation at no cost.
- **Partial Refunds**: If a booking is canceled after 5 minutes but before 50% of the booked service time has elapsed, a 50% refund will be provided.
- **No Refund**: event passes or tickets can't be refunded and No refunds will be issued if more than 50% of the booked service time has passed.
- Refund will be credited in your bank account in 2 working days after your refund request submited.
5. Limitation of Liability
5.1. **No Ownership**: Booking77 does not own or control the services offered. We facilitate bookings and payments but are not responsible for the quality or legality of the services provided.
5.2. **Third-Party Responsibility**: All services are provided by third parties. Booking77 is not liable for any incidents, injuries, or issues arising from the use of these services.
5.3. **Illegal Activities**: Users must not engage in illegal activities through our platform. Booking77 disclaims any responsibility for unlawful actions by users or third parties.
6. User Conduct
6.1. **Prohibited Activities**: Users must not use our platform for illegal or harmful purposes, including but not limited to fraud, harassment, or any actions that could harm others.
6.2. **Account Termination**: Booking77 reserves the right to suspend or terminate accounts for violations of these Terms and Conditions or other platform policies.
7. Intellectual Property
All content, trademarks, and intellectual property on the Booking77 platform are owned by Booking77 or its licensors. Unauthorized use is prohibited.
8. Changes to Terms and Conditions
Booking77 may modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our platform. Continued use of the services constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by the laws of India, without regard to its conflict of law principles.
10. Contact Information
For support or inquiries, users can contact our helpline number provided in the app.